1. What is covered
The guarantee applies to one-time paid AI visibility reports purchased directly through Klick Local, including the $9.99 and $29.99 report options when offered at checkout. A report may already have been generated or viewed; that alone does not void the guarantee.
2. How to request a refund
Email budgetwebsolution@gmail.com within seven calendar days of the purchase date. Include the email address used for the purchase, approximate purchase date, which report you bought, and a short note that you would like a refund. Do not send full payment-card numbers or sensitive financial information.
3. Duplicate charges, failures and missing reports
If you were charged twice, did not receive access to a purchased report, or encountered a technical failure, please contact us promptly. We will investigate and offer a correction or appropriate refund. These situations will be reviewed even if the seven-day satisfaction window has passed, where required by law or warranted by the circumstances.
4. Refund processing
Approved refunds will ordinarily be issued to the original payment method through Stripe. The time it takes for funds to appear depends on the payment provider and your bank or card issuer. We do not control those processing times.
5. What a refund does not mean
AI visibility results are variable snapshots. A business not appearing in a tested AI answer, or a report not producing new leads, is not necessarily a technical defect. Nevertheless, requests made within the seven-day guarantee period are eligible under the satisfaction guarantee.
6. Other rights
This policy does not limit any non-waivable refund, chargeback or consumer rights available under applicable law. We may review suspected fraudulent or abusive requests in accordance with applicable law.
7. Contact
Refunds and billing questions: budgetwebsolution@gmail.com or (571) 462-5111.